Customer Service Coordinator (Freight Forwarding Industry)

Roles & Responsibilities

Job Description :

• Respond to customer inquiries and handle shipment bookings
• Coordinate space reservations and track availability
• Work closely with the Import / Export team to ensure seamless job execution
• Prepare and send pre-alerts to relevant stations before shipment arrival or departure
• Review daily arrival and departure updates and communicate relevant details to customers
• Ensure all special requests and handling instructions from customers are properly followed
• Interact with all involved parties efficiently and professionally, applying negotiation and interpersonal skills
• Maintain organized filing systems and ensure a tidy work environment
• Foster and enhance strong relationships with both internal teams and external clients

Requirements :

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to : gs1@talenttradersg.com;

EA License No. : 13C6305

Registration No. : R23117856 CHOE KIN MUN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Tell employers what skills you have

Customer Service Skills

Sales Support

Microsoft Office

Microsoft Excel

Customer Service Delivery

Supply Chain

Customer Supply Chain

Administration

Freight Forwarding

Data Entry

Good Communication Skills

Freight

Sea freight, experience

Communication Skills

front line customer service

Freight management

Team Player

Customer Service

Customer Service Experience