Digital Sales & Customer Success Specialist - SE ACTIVE PTE. LTD.

Roles & Responsibilities

Job Title : Digital Sales & Customer Success Specialist

Location : Singapore

Employment Type : Full-Time

Reports To : Country Manager

Salary Range : $5,500 to $6,500 Monthly

Job Highlights :

• Be part of a global leading wellness brand , Technogym , that powers Olympic athletes and is trusted by luxury gyms, health clubs, and elite sports teams worldwide.
• Be part of a high performing team that challenges individual growth while continuously innovating in the fitness and wellness industry.
• Complimentary access to Technogym world-class fitness equipment for personal training as part of our staff benefits.

About the Company

SE Active is the exclusive partner for Technogym in Singapore & Malaysia, managing everything from equipment sales to after-sales services and warranty protection. SE Active aims to be the market leader in offering total wellness solutions in both countries, with a customer-first approach to meet fitness and wellness needs. The company's focus is on growing the brand's presence and anchoring market dominance while providing the Technogym experience by embodying its core values.

About Technogym

For more than 40 years, we at Technogym have been helping people live healthier and happier lives. If 50 million people in the world train on our equipment every day, it’s not just a matter of chance. We are the global experts of wellness, be it for fitness, health, or sports. Reaching over 100 countries in the world, Technogym has brought wellness through movement to thousands of locations around the world. Technogym produces top-notch fitness equipment found in luxury property gyms and has been the Official Supplier of the Olympic Games for nine consecutive editions, from Sydney 2000 to Paris 2024, supporting Olympic athletes in their quest for excellence.

Job Overview :

As a Digital Sales & Customer Success Specialist, you will play a key role in driving Technogym’s commercial growth by accelerating digital sales adoption. Your primary focus will be on achieving digital revenue targets through new site activations, upselling software, devices, and services, and maximizing recurring revenue streams. Customer success is your lever to achieve sales impact : by ensuring clients realize measurable outcomes, you will secure renewals, reduce churn, and create the foundation for long-term expansion. This dual focus blends consultative digital sales with proactive customer engagement, positioning Technogym’s Digital Ecosystem as the leading solution for fitness and wellness operators.

You are passionate about fitness, wellness, and digital technology. A strong communicator and team player, you have a proven track record in B2B sales and / or customer success and are driven by results and long-term client value.

Responsibilities :

Requirements :

Alignment with our Core Values :

Refinement : Living in curiosity to drive excellence and improve processes.

Respect : Respecting others and oneself, with humility in approach.

Reliability : Actions following sincere commitments, accountable for words and actions.

Relentlessness : Challenging what’s possible, thriving despite challenges.

Resourcefulness : Being creative and proactive in adding value.

Tell employers what skills you have

CRM

Customer Retention

Customer Lifecycle Management

Forecasting

Upselling

Customer Engagement

Fitness

Customer Success

Conflict Resolution Skills

Reliability

B2B

New Business Development