Customer Service Manager (APAC)

We are seeking a Customer Service Manager

(APAC) for our client in the design &

engineering space expanding into Singapore. This position supports

the Senior Strategic Business Development Manager and Account

Managers across the Asia Pacific and Middle East regions, playing a

key role in launching and growing operations in Singapore. With a

strong focus on customer service, you'll be empowered to wear

multiple hats, take initiative, and make a real impact from day

one. If you thrive in dynamic environments and want to be part of a

growth journey, this role is for

you!

Responsibilities :

Champion a culture of safety by maintaining 100%

compliance with safety protocols

Collaborate

with Account Managers to prepare accurate and competitive sales

quotes

Manage incoming inquiries and convert

them into actionable sales opportunities

Provide product-based pricing and quoting support to

customers

Help achieve Service Center revenue

goals through effective sales coordination

Assist in the setup of new customer accounts and support

accounts receivable follow-up

Maintain

accurate account records by coordinating with Sales and Service

teams

Monitor order timelines, expedite

deliveries, and manage inventory for timely fulfillment

Conduct proactive outreach to current and potential

customers to drive growth

Build strong,

trust-based relationships with both internal teams and external

stakeholders

Deliver responsive technical and

service support to customers and internal

staff

Requirements :

Diploma or equivalent education required; degree

preferred (especially in Engineering)

5-10

years of industrial sales / customer service experience

Team player with strong customer service

orientation

Ability to work well in a

fast-paced, startup environment

Professional

demeanor with customers and colleagues

• Self-motivated with good organizational skills
• Effective verbal and written communication

Solid math skills for basic and advanced calculations

(including fractions and decimals)

Computer

literacy in MS Word, Excel, email, and internet use

Ability to quickly learn and use company

systems

Interested

candidates may email your resume to Alycia Lim

(alycia@onesevenc.com)

We regret to inform that

only shortlisted candidates will be

notified.

Alycia Lim Hui

Choo

alycia@onesevenc.com

EA

License No. : 23S2032 | R24124179