Roles & Responsibilities
Position Overview
The Marketing Manager will oversee the promotion and growth of the company’s massage and wellness services by designing and executing targeted marketing strategies. This role involves managing digital and offline campaigns, building brand awareness, and developing customer engagement initiatives to attract and retain clients in a competitive wellness market.
Key Responsibilities
Marketing Strategy & Planning
Develop and implement marketing plans tailored to the massage and wellness industry.
Conduct market research to identify customer preferences, seasonal demand, and competitor activities.
Establish promotional calendars for peak periods, festivals, and wellness campaigns.
Brand & Customer Engagement
Build a strong wellness brand image across digital, print, and in-store platforms.
Manage social media, website, and online booking platforms to enhance customer interaction.
Develop loyalty programs, referral promotions, and membership packages to increase repeat visits.
Campaigns & Partnerships
Plan and execute advertising campaigns (social media ads, influencers, lifestyle magazines, etc.).
Coordinate wellness events, spa packages, and seasonal promotions.
Develop partnerships with hotels, gyms, salons, and wellness communities to expand outreach.
Analytics & Performance Tracking
Monitor campaign results, customer feedback, and online reviews.
Use data to refine strategies for client acquisition and retention.
Provide monthly performance reports to management.
Team & Vendor Management
Guide marketing staff or freelance partners (designers, photographers, influencers).
Manage relationships with external agencies and advertising platforms.
Ensure all promotional materials align with the brand’s quality and professionalism.
Qualifications
Tell employers what skills you have
Market Research
Excellent Communication Skills
Lifestyle
Social Media
Customer Interaction
Marketing Strategy
Customer Engagement
Spa
Festivals
Event Planning
Vendor Management
Salons
Digital Marketing
Magazines
Brand Awareness
Marketing Manager • D07 Golden Mile, Middle Road, SG