Roles & Responsibilities
Freight Operations Oversight
- Manage the full spectrum of freight forwarding activities, including imports, exports, and transshipments
- Oversee shipment tracking to ensure timely deliveries and resolve any arising issues
- Ensure all operations comply with international trade laws, customs regulations, and internal policies
Team Leadership & Collaboration
Lead and support a team of Customer Focus Executives and Operations Executives, providing coaching and performance oversightPromote coordination across departments such as sales, finance, and warehousingEvaluate operational effectiveness and resolve bottlenecks or inefficienciesClient & Vendor Engagement
Act as the key liaison for customer communications, addressing concerns and service issuesDevelop and maintain strong relationships with carriers, shipping lines, and logistics providersNegotiate competitive freight rates and vendor agreements to ensure cost-effectivenessDocumentation & Regulatory Compliance
Ensure shipping documents—including invoices, airway bills, bills of lading, and customs declarations—are accurate and completeStay updated on regulatory changes impacting freight operations and make necessary adjustmentsEnsure strict compliance with industry standards and internal guidelinesOperational Efficiency & Cost Control
Analyze and improve workflows for better efficiency and cost reductionMonitor key performance indicators (KPIs) to guide continuous improvementApply best practices in warehouse coordination, route optimization, and shipment consolidationWe regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Wecruit Pte Ltd
EA License No : 20C0270
Tell employers what skills you have
Coaching
Warehousing
Microsoft Office
Regulatory Compliance
Consolidation
Inventory
Freight Forwarding
Logistics Management
Inventory Control
Inventory Management
Air Freight
Compliance
Team Leadership
Freight
Supply Chain Management
Customer Focus
Customer Service
Shipping
Cost Control
International Trade