SUPERVISOR

Roles & Responsibilities

Responsible for the store's daily operations and team management.

Oversee store operations, ensuring food quality, hygiene, and service meet company standards;

Arrange staff shifts, train and mentor new employees, and improve overall service levels;

Handle customer feedback and complaints, maintaining a positive customer experience;

Assist the store manager in achieving sales targets and implementing promotional activities, ensuring steady growth in store performance.

Requirements :

At least 3 years of experience in the retail and food service industry, with team management experience preferred;

Familiarity with food retail processes and basic knowledge of food safety and hygiene;

Strong service awareness, customer-centricity, and the ability to handle emergencies appropriately;

Ability to work shifts, weekends, and public holidays.

Tell employers what skills you have

Negotiation

Store Operations

Leadership

Ingredients

Construction

Food Safety

Customer Experience

Housekeeping

Food Quality

Inventory

Sanitation

Team Management

Customer Service

Scheduling

Timekeeping

Ability To Learn