Overview
You will support the department in managing new initiatives and redefining processes to enhance the patient journey. Your responsibilities include leading projects that leverage technology to improve productivity and service quality through digital solutions and innovation-driven practices. You will also oversee departmental operations, including staff supervision, appointment scheduling, financial counselling, operational workflows management, and service feedback handling.
Responsibilities
Lead projects that leverage technology to improve productivity and service quality through digital solutions and innovation-driven practices.
Oversee departmental operations, including staff supervision, appointment scheduling, financial counselling, operational workflows management, and service feedback handling.
Qualifications
Degree in any discipline
Ability to drive assigned projects and tasks to timely completion within budget
Competency in project management, process re-engineering, and statistical tools
Excellent team player with strong analytical, interpersonal, and communication skills
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Service Executive • Singapore, Singapore, Singapore