CLIENT ACCOUNT SERVICE EXECUTIVE - D12 Balestier, Serangoon, Toa Payoh, SG

Roles & Responsibilities

At Singapore First Aid Training Centre Pte Ltd, we empower healthcare and corporate professionals through high-impact emergency response training solutions.

We are looking for a highly motivated and customer-centered Client Account Service Executive. This pivotal role will represent our brand by engaging clients, managing course registrations and supporting business development. This position demands a proactive, detail-oriented individual who can effectively communicate with clients, meet sales and satisfaction targets and support the company's strategic growth objectives.

Key Responsibilities :

• Handle sales enquiries and course-related questions
• Proactively promote and sell training courses to individual and corporate clients
• Meeting monthly sales targets and driving revenue growth to qualify for commission incentives
• Coordinate with trainers and internal teams to ensure smooth course delivery
• Follow-up with leads and convert them into confirmed participants
• Build and maintain strong relationships with clients before and after training
• Support administrative tasks such as course confirmations and CRM data entry
• Support other departments as needed, contributing to the overall functioning of the organization

Requirements :

Tell employers what skills you have

Product Knowledge

CRM

Excellent Communication Skills

Able To Multitask

Ability To Work Independently

Healthcare

Sales Effectiveness

Administration

Data Entry

Emergency Response

First Aid

Revenue Growth

Customer Service

Customer Relations