SUPERVISOR - Islandwide, SG

Roles & Responsibilities

Responsibilities

1. Team Management

Supervise and support baristas.

Schedule shifts and manage staff performance.

2. Customer Service

Ensure excellent customer experience.

Handle complaints and resolve issues promptly.

3. Operations

Oversee daily coffee shop operations.

Maintain cleanliness and organization.

4. Quality Control

Ensure coffee and food quality meet standards.

Train staff on proper preparation techniques.

5. Inventory Management

Monitor stock levels and reorder supplies.

Minimize waste and manage costs.

6. Reporting

Prepare daily sales reports.

Track performance metrics and suggest improvements.

EA License No. : 24C2389 (0 COMPROMISE RECRUITMENT PTE. LTD.)

EA Personnel Name : He Ya

EA Personnel No : R24124237

Tell employers what skills you have

Negotiation

Leadership

Construction

Quality Control

Customer Experience

Housekeeping

Food Quality

Inventory

Sanitation

Inventory Management

Team Management

Customer Service

Scheduling

Timekeeping

Ability To Learn