Clinical Lead (Sunbeam Place) - D23 Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang, SG

Roles & Responsibilities

Lead and provide executive-decision making in all clinical and programme matters in SBP, including overseeing and refining the delivery of trauma-informed social work, counselling, psychological services, and programmes to ensure high standards of case management, therapeutic work and programmes and services, with the objective of ensuring the safety and mental well-being of all residents in SBP and upholding quality of service delivery.

Social Work, Counselling, Programmes and Psychological Services

• Work with SW and Child Development Team Leads to manage, supervise and appraise their teams in service delivery of case work / counselling / psychological services / programmes / services to provide the best possible preventive, developmental and therapeutic interventions appropriate for each SBP resident.
• Develop and implement capability development plans for and with reportees, including development of work objectives and professional learning goals and activities.
• Collaborate with service teams to develop and refine policies, protocols and practices related to (i) Case Management, (ii) Family Services (iii) Programme Implementation (including Volunteer Management) (iv) Post Discharge Follow-up.
• Lead capability building by developing professional competencies for relevant staff members to meet service outcomes, including conducting in-house training programmes and / or coordinating external training platforms where necessary.
• Ensure timely submission of relevant reports and statistical returns (eg. RC5 reports, APDW, monthly reports, incident reports) on client-related information to various stakeholders, and identify key trends and gaps to recommend on service improvements.
• Recommend budget allocations for service teams based on client needs while ensuring financial prudence and good governance.

Development of Trauma-informed Care in SBP

Meeting Standards of Care

Overall Administration and Operations

Competencies required

Functional / Technical Competencies

Generic Competencies

Tell employers what skills you have

Strategic Planning

Psychology

Child Development

Leadership

Interpersonal Skills

Analytical Reasoning

Administration

Clinical Psychology

Interventions

Mental Health

Accountability

Statistics

Wellbeing

Volunteer Management

Case Management

Writing Skills

Service Delivery