Desktop and Helpdesk Support

Roles & Responsibilities

The Desktop Engineers shall carry out the following scope of work.

Helpdesk and desktop support for ICT Computing Devices

Audio-Visual (AV) support

Update of Windows Operating System patches, anti-virus definitions and other software patches

Setup, installation, re-installation and disposal for ICT computing devices

Equipment loan and IT-related administrative tasks

Tell employers what skills you have

Ability to Multitask

Managed Services

Troubleshooting

Technical Assistance

Audiovisual

ICT

Hardware

Ticketing

Asset Tracking

Ticketing Systems

Service Desk

Windows

Mobile Devices

Customer Service

Disaster Recovery

Technical Support