FRONT OF HOUSE MANAGER

Roles & Responsibilities

Job description :

Sago House is looking for a Front of House manager

Join Sago House and work with people who are passionate about what they do!

Your Role

Role Purpose

The Front of House (FOH) Manager is responsible for leading and managing all guest-facing operations at Sago House. This role ensures smooth and efficient service, delivers an exceptional guest experience, and upholds the company’s service standards. The FOH Manager oversees staff recruitment and performance, cost controls, financial reporting, stock management, and ensures strong collaboration between front and back of house teams.

Key Responsibilities Operations & Service Management

• Maintain a safe, clean, and healthy work environment in compliance with company standards and sanitation regulations.
• Oversee both front-of-house and back-of-house operations to ensure a seamless guest experience.
• Develop and implement service standards and SOPs to ensure consistent excellence.
• Monitor food and beverage quality, presentation, and consistency, maintaining high standards of excellence.
• Enforce food safety and hygiene standards to ensure compliance with health regulations.
• Identify and resolve operational bottlenecks to improve efficiency and reduce wait times.

Team Leadership & People Management

Financial & Cost Control

Guest Experience & Community Engagement

Collaboration & Growth

Requirements

Staff Perks & Benefits

Job Types : Full-time, Permanent

Benefits :

Education :

Experience :

License / Certification :

Tell employers what skills you have

Coaching

Leadership

Ingredients

Streamlining

Food Safety

Service Management

FOH

Sanitation

Restaurant Management

Team Leadership

Health Insurance

Staff Development

Cut

Cost Control

People Management

Financial Reporting