Bartender - PHOENIX OPCO PTE. LTD.

Roles & Responsibilities

The Scope :

A Bartender is responsible for delivering excellent Guest experience while working to achieve departmental targets. Responsible for anticipating the needs of attending patrons, maintain the established standard of service, and to adhere to the policies and procedures of the hotel.

Job Responsibilities :

• Anticipate and attend to guest’s needs and desires immediately
• Ensure that a high product standard and consistency is maintained all of the time
• Maintain a harmonious relationship with other members of the service team
• Clear glassware, and any other unnecessary items from your outlet
• Maintain an acceptable degree of knowledge with regard to beverage product
• Prepare beverages in line with guest requests
• Up-sell with latest departmental incentives
• Manage guest queries in a timely and efficient manner
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of bar areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Participate in all rostered theoretical and on the job training sessions
• Adhere to all established cashiering policies and procedures
• Assist other departments wherever necessary and maintain good working relationships

Qualification :

Experience :

Key Competencies :

Tell employers what skills you have

Recipes

Negotiation

Ability to Multitask

Licensing

Ingredients

Bartending

Legislation

Inventory

Compliance

Wine

Cashiering

Customer Service

Cocktails

Hospitality