E-COMMERCE ASSOCIATE - D22 Jurong, Jurong Island, Tuas, SG

Roles & Responsibilities

Job Description :

• Manage the company’s product portfolio on marketplaces where applicable including product upload, product updates, delisting, returns, defects management, replenishments and content updates.
• Plan, organize and execute monthly promotional activities. Liaise with e-marketplaces’ Account Managers for maximizing exposure and support.
• Administrative duties including handling all customer-related engagement in relation to delivery or product issues, special orders, online sales invoices and complaints etc. Ad hoc admin duties whenever needed.
• Able to set up new shops on e-commerce platform.
• Work closely with internal departments to ensure timely shipments and inventory management, and review fulfillment / delivery options at all times.
• Provide analysis & performance reports including daily, weekly and monthly reporting of KPIs and recommending changes to improve performance to achieve profit & loss results.

Requirements :

Working hours :

Tell employers what skills you have

Negotiation

B2C

E commerce

Middle Office

Social Media

B2B Marketing

Online Sales

Inventory Management

Digital Marketing

Banking

E marketing

Customer Service

B2C retail