ICT Executive (West) - ARCHER MARKETING & DEVELOPMENT (S) PTE LTD

Roles & Responsibilities

We are looking for an individual who is passionate about IT and has experience in computer networking - firewall, VPN, servers, switches etc.

Career progression for candidates with aptitude and the willingness to put in the effort to grow with the company.

This position is mainly based in Penjuru with periodic deployment to customer sites depending on projects.

JOB SCOPE

• PaperCut deployment and troubleshooting
• PaperCut User Training (on-site) and Phone + Teamviewer Support
• Manages IT infrastructure related projects and services.
• Maintain and proactively improve the IT infrastructure of the company to avoid disruptions to operations. The infrastructure covers office equipment like personal computers, network, servers, photocopiers, printers, IP-PBX, CCTV.
• Manages, administers and provides support for network infrastructure and network / firewall / VPN change requests.
• Overall responsible for, procure and maintain inventory of the necessary hardware
• Escalation point for IT operations matters, pertaining to system, CCTV, network, and voice services.
• Manage network capacity and email administration such as creating / maintaining user ids and email addresses.
• Responsible for the stable operation of the in-house computer software systems and network connections.
• Support ICT infrastructure (network, servers, backup, desktop).
• Infrastructure monitoring and maintenance
• Any other related IT technical support work

REQUIREMENTS

Other Job Details

Starting salary commensurates with candidate's aptitude, experience and skill.

Tell employers what skills you have

Customer Service Skills

Troubleshooting

Technical Assistance

Hardware

Customer Support

Information Technology

Adaptability

Service Desk

Networking

Customer Service

Technical Support