Admin Assistant (IT Services)

Roles & Responsibilities

Overview

We are seeking a detail-oriented and proactive Administrative Assistant to support our IT services operations. The role involves handling day-to-day administrative tasks, coordinating with clients and internal teams, and ensuring smooth office and service operations. The ideal candidate is organized, resourceful, and comfortable working in a fast-paced IT service environment.

Key Responsibilities

• Provide general administrative support including filing, data entry, documentation, and record-keeping.
• Assist in preparing quotations, invoices, purchase orders, and service agreements.
• Coordinate with vendors, clients, and internal teams on service requests, scheduling, and logistics.
• Handle incoming calls, emails, and enquiries, ensuring prompt follow-up and escalation where necessary.
• Support the IT service team in tracking jobs, service reports, and customer feedback.
• Maintain inventory of office supplies, IT equipment, and consumables.
• Assist with HR-related administration such as leave tracking, onboarding documents, and training schedules.
• Help in organizing meetings, preparing reports, and supporting management as required.
• Ensure proper documentation of contracts, licenses, and compliance records.

Requirements

Preferred :

Tell employers what skills you have

Outlook

Ability To Work Independently

Administrative Work

Multitasking Skills

Inventory

Purchasing

Consumables

Office Management

Invoicing

Administration

Data Entry

Ticketing Systems

Procurement

Attention to Detail

Administrative Support

Team Player

Customer Service

Scheduling

Able To Work Independently