Outlet Manager

Job

Responsibilites

Coordinate daily Front of the House and Back of the House

restaurant operations

Deliver superior service

and maximize customer satisfaction

Respond

efficiently and accurately to customer complaints

Regularly review product quality and research new

vendors

Organize and supervise

shifts

Appraise staff performance and provide

feedback to improve productivity

Estimate

future needs for goods, kitchen utensils and cleaning

products

Ensure compliance with sanitation and

safety regulations

Manage restaurant's good

image and suggest ways to improve it

Control

operational costs and identify measures to cut waste

Recommend ways to reach a broader audience (e.g.

discounts and social media ads)

Train new and

current employees on proper customer service practices

Implement policies and protocols that will maintain

future restaurant

operations

Requirement

• shift work required

weekend & ph

required to wok

working may work up to 12

hours per day if operation required.