System Engineer - AK - D07 Golden Mile, Middle Road, SG

Roles & Responsibilities

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development

RESPONSIBILITIES

Incident Management & Troubleshooting

• Provide onsite technical support for all hardware, system, and application issues under maintenance scope.
• Assist in incident verification, isolation, and resolution or provision of approved workarounds.
• Troubleshoot and resolve Level 1 and Level 2 technical issues.
• Escalate complex or unresolved incidents to Maintenance Team Leader and inform Maintenance Manager accordingly.
• Respond promptly to service disruptions, system alarms, or performance anomalies.

Preventive & Corrective Maintenance

System Administration

Patch Management & Upgrades

Hardware & Infrastructure Maintenance

Software Platform Support

Documentation & Reporting

Advisory & Continuous Improvement

QUALIFICATIONS

Beyondsoft International (Singapore) Pte. Ltd is committed to being an equal opportunity employer and provides equal employment opportunities to all employees and applicants. We strive to cultivate a workplace that celebrates diversity and inclusion, where individuals of all backgrounds—regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, or any other distinguishing trait—can succeed and thrive. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, national origin, disability status, genetics, sexual orientation, gender identity, or expression. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the entire employee lifecycle. We are focused on creating an environment where everyone can reach their full potential.

Employment offers from Beyondsoft International (Singapore) Pte. Ltd. are contingent upon the successful completion of any required pre-employment processes, in line with applicable laws and regulations. Beyondsoft International (Singapore) Pte. Ltd. does not ask for any recruitment fees, nor does it request any unauthorized payments from candidates as part of the hiring process.

Please note that your application will be sent to and reviewed by the direct employer - Beyondsoft International Singapore

Tell employers what skills you have

Information Security

Procedure Development

IDS

Assurance

Information Technology

NIST

Servers

DoD

Network Security

Linux