Service Coordinator - ASSURICH INDUSTRIES PTE LTD

Roles & Responsibilities

Responsibilities

• Providing after sales support to existing / new customers for servicing mechanical / electrical equipment related to engine rebuilding, oil & gas, marine, mining, automotive, petroleum sectors and industrial robots.
• Trouble shooting and attending to all customer calls for repair works, both on-site and in our workshop
• Performing quality control checks on all in-coming / out-going equipment
• Scheduling post sales installation, commissioning and training to customers on site
• Arrange Shipyard Safety Pass for staff who need to access shipyards for delivery and training purposes
• Prepare Invoices / Delivery Orders / ISO documents to support service related sales in Engine Rebuilding Workshop in our Gambas facility
• Provide Weekly Service Report update to management - outstanding jobs, works in progress, new service jobs and resolution status

Requirements

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Quality Control

Customer Support

ISO

Invoicing

Administration

After Sales Support

Commissioning

Customer Service Experience