FORTUNA TERRAZZA PTE. LTD. - Supervisor

Roles & Responsibilities

A restaurant supervisor oversees daily operations, staff, inventory, and customer satisfaction to ensure smooth operations and profitability . Key responsibilities include supervising and training staff, managing inventory and orders, handling customer complaints, maintaining cleanliness and food safety, and assisting with scheduling and menu development. Strong leadership, communication, and problem-solving skills are essential for this customer-facing management role.

Key Responsibilities

• Staff Management : Hire, train, supervise, and provide ongoing feedback to front and back-of-house staff.
• Customer Service : Ensure high customer satisfaction by providing excellent service, resolving complaints, and maintaining a positive dining experience.
• Operational Oversight : Coordinate daily restaurant activities, manage schedules, and ensure compliance with food safety and hygiene regulations.
• Inventory Management : Monitor stock levels, place orders for supplies, and manage inventory to reduce waste and control costs.
• Food Quality : Oversee food preparation, ensuring quality standards are met and dishes are presented and served correctly.
• Financial Operations : Assist with managing budgets, controlling operational costs, and ensuring compliance with financial goals.

Skills and Qualifications

Tell employers what skills you have

Upselling

Budgets

Leadership

Food Safety

Social Media

Financial Management

Inventory

Customer Engagement

Operations Management

Guest Relations

Payroll

Compliance

Teamoriented

Staff Management

Cost Control

Hospitality