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Customer Service Manager - IDEALS RECRUITMENT PTE. LTD.

IDEALS RECRUITMENT PTE. LTD.D22 Jurong, Jurong Island, Tuas, SG

3 days ago

Job description

Roles & Responsibilities

Salary Package : Basic Up to $4200 + AWS + VB + Quarterly incentive
Established Water Treatment industry
Working Location : Tuas (Company transport provided)
Working Days & Hours : 5 days work week (8am - 5pm)

Your Role, Your Influence :

Oversee daily operations of customer service department and ensure team deliver exceptional service standards

Maintain Good relationship with existing clients

Prepare monthly performance and operational reports

Achieve monthly service KPI standards

Collaborate closely with Business Development team to satisfy clients' need

Ad-hoc duties as per assigned by the Management

The Ingredients for Success :

Min Degree in Business and with 2 years of customer service supervisor experiences

Tell employers what skills you have

CRM

Leadership

Ingredients

Microsoft Office

Microsoft Excel

Customer Experience

Customer Support

Customer Loyalty

Water Treatment

Administration

Customer Satisfaction

Customer Service

Business Development

Customer Services

Customer Service Experience

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Customer Service Manager • D22 Jurong, Jurong Island, Tuas, SG

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