Roles & Responsibilities
Key Responsibilities :
- Design, deploy, and maintain complex network infrastructures including routing, switching, firewall, and load balancing solutions.
- Implement and support network and security appliances such as firewalls, IPS / IDS, VPNs, SD-WAN, and wireless controllers.
- Provide Level 2 / 3 technical support to clients via remote troubleshooting and onsite interventions.
- Perform network performance tuning, capacity planning, and proactive maintenance to ensure optimal system uptime.
- Collaborate with vendors and partners to resolve incidents and escalate technical issues as required.
- Create and maintain up-to-date technical documentation, including network diagrams, configuration standards, and operational procedures.
- Assist in project planning, proposal drafting, and pre-sales technical consultations when necessary.
- Conduct network assessments, audits, and vulnerability reviews to identify gaps and implement security best practices.
- Mentor junior engineers and participate in knowledge-sharing sessions.
Requirements & Qualifications :
Diploma / Degree in Computer Science, Information Technology, or a related field.Minimum of 4 years of relevant hands-on experience in network engineering roles.In-depth understanding of network protocols and architectures (e.g., TCP / IP, VLANs, BGP, OSPF, VRRP, HA clusters).Strong experience with enterprise-class networking and security platforms (e.g., Cisco, Juniper, Fortinet, Palo Alto).Experience in configuring and hardening network infrastructure; familiarity with patching, compliance standards, and change control procedures.Practical exposure to cloud networking (AWS, Azure, GCP) is a plus.Basic to intermediate experience with system administration (Windows / Linux) will be advantageous.Industry certifications such as CCNP, JNCIP, or equivalent are required; additional certifications (e.g., NSE, PCNSE, AWS) are a plus.Strong analytical and troubleshooting skills with a keen attention to detail.Excellent communication skills and a customer-focused attitude.Proactive, self-motivated, and able to work independently and in a team environment.Willingness to learn new technologies and take on challenging assignments.Ability to manage multiple priorities in a fast-paced environment.Tell employers what skills you have
OSPF
Technical Documentation
Troubleshooting
Network Engineering
Azure
CCNP
Information Technology
Routing
Wireless
Networking
Juniper
Hardening
Performance Tuning
VRRP
BGP
Technical Support