F&B Service Crew

Roles & Responsibilities

The F&B Ambassador will be responsible for assisting in the restaurant operations to ensure that the guest experience, beverage quality and departmental revenue and profit goals meet its highest standard. He or she will report directly to the Manager, F&B Service.

• Greet and guide customers to their tables and assist them in seating
• Manage a waiting list and seating chart
• Print special occasion menu and set up table accordingly
• Check table arrangement before and during service, ensuring table requests are met whenever possible
• Check on guests regularly to ensure their satisfaction and promptly resolve any issues or concerns.
• Coordinate with bartenders to serve beverages and ensure that alcoholic beverages are served responsibly and in compliance with legal requirements.
• Assist with general cleaning tasks such as sweeping, mopping, and sanitizing workstations and dining areas.
• Monitor and restock supplies as needed, such as napkins, straws, and condiments.
• Collaborate with kitchen and bar staff to address any issues or special requests from guests.
• Any other ad-hoc duties as assigned

Requirements

Tell employers what skills you have

Customer Service Skills

Customer Retention

Listening Skills

Ingredients

Able To Multitask

Ability To Work Independently

Interpersonal Skills

Inventory

Approachable

Restaurant Management

Compliance

Time Management

Accountability

Cashiering

Customer Satisfaction

Customer Service

Service Excellence

Food Service

Hospitality

Business Requirements