HR Executive Operation Admin (Shared Services) / $4000 / West #ECT

HR Executive Operation Admin (Shared Services) / $4000 / West #ECT

Scope :

• Provide efficient, high-quality HR service delivery to employees, line managers, and HRBPs in assigned locations.
• Deliver a coherent transactional processing service, providing high-quality advice, support to managers and employees, and query resolution throughout the employee’s life cycle.
• Manage all the employee-related data entry into the HR system.
• Ensure integrity, consistency, and security of all data you deal with.
• Perform regular audits and reconciliation to ensure consistency and accuracy of the HR data maintained.
• Manage the HR shared services ticketing tool and ensure all requests / queries are attended to promptly.
• Actively contribute to case analysis and identification of issue trends.
• Ensure key performance metrics including Service Level Agreements (SLAs) are met.
• Generate timely and accurate HR reports for data analysis and provide insights where applicable.
• Participate in new technology implementation, system enhancements, and continuous improvement efforts.
• Update and maintain all related knowledge management documents (e.g., SOPs, desktop procedures, and process workflows).
• Support the annual HR cycle including Merit, Incentive, Year-end, Audits, and the like.
• Build strong mutual trust and relationships with key stakeholders and keep regular communications with them to obtain feedback on daily operations.
• Support of employees and managers regarding HR queries as well as administrative implementation of those.
• Operational support of specialized HR departments (HR Business Partner, Talent Acquisition, Talent Management).
• Any adhoc duties assigned.

Requirements :

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin at .

CEI Registration No. : R

Recruit Express Pte Ltd

EA99C4599

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