E-Commerce Platform Assistant / Executive

Roles & Responsibilities

Position Overview :

We are seeking an E-commerce Platform Specialist who will take charge of managing our online presence across various e-commerce platforms like Shopee, Lazada, Amazon and our official website. The ideal candidate is detail-oriented, has a strong understanding of e-commerce operations, and is ready to contribute to our success by optimizing sales and enhancing customer satisfaction.

Key Responsibilities :

• Manage and optimize our presence on e-commerce marketplaces (Shopee, Lazada, and others).
• Upload and update product listings, ensuring accuracy and optimization for search and sales.
• Collaborate with designers to create effective and engaging campaign materials.
• Oversee daily order management, including processing and fulfillment.
• Provide exceptional after-sales service, handling customer inquiries and issues.
• Monitor category performance, drive daily operations, and ensure sales targets are met.
• Analyze sales data daily, weekly, and monthly to provide insights and recommendations.
• Manage traffic and advertising on various platforms, optimizing for the best results.
• Communicate with platform partners to negotiate resources and improve business opportunities.

Qualifications :

Why Join Us :

Tell employers what skills you have

Ability to Multitask

Excellent Communication Skills

Analytical Skills

Listings

Ecommerce solutions

execution of eCommerce strategy

Digital Marketing

Customer Satisfaction

eCommerce tools

ecommerce platform