Customer Service Specialist

Roles & Responsibilities

Introduction

You'll be the frontline and brand ambassador for Casa Concetto. Join us in providing exceptional customer service, building lasting relationships, and creating memorable moments.

Your role is crucial in creating a positive customer experience and contributing to the success of Casa Concetto.

Job Description & Requirements

Responsibilities

• Develop a deep understanding of the furniture products being offered for sale.
• Stay informed about the features, benefits, and specifications of each product.
• Be able to effectively communicate this knowledge to customers.
• Object handling

Customer Service :

Administrative Tasks :

Target Achievement :

Goals and Objectives :

Essential Skills & Requirements :

Remuneration & Others

Salary (commensurate with experience) : Basic up to $2500 + Uncapped Commission + Monthly Incentives + 16 Days Annual Leaves + Medical Benefits

Working Hour : 11am - 8pm, Monday - Sunday (6 off days / month)

Working Location : Ubi

Tell employers what skills you have

CRM

Excellent Communication Skills

Customer Experience

Inventory

Exceptional Customer Service

Selling

Sales Process

Business Strategy

Zendesk

Furniture

Customer Satisfaction

Customer Service

Customer Service Experience