AS400 RPG / LE & COBOL400 Application Support Engineer (Level 2) (Core Banking Software)

Roles & Responsibilities

Must have requirements as per the below

Strong knowledge in AS400 RPGLE, CLLE and supported full SDLC cycle.

Strengths in root cause analysis and solutioning

Good communication skills

Responsibilities :

• Perform root cause analysis on application defects and provide solution for remediation.
• Prioritize defects and plan for production release based on defect criticality or align with quarterly releases
• Perform program code development, support end-to-end testing in SIT, UAT and deployment to Production environments.
• Maintain production stability by ensuring deployments have completed the necessary risk and impact assessments.
• Communicate in a clear, concise, and timely manner to stakeholders with respect to application related issues or queries.
• Assist production level 2 support with the investigation, root cause finding and feasibility of recovery approach as and when required.
• Follow up on defect closure and meet defect closure KPI
• Share production defect support learning with internal teams to improve quality and minimize future defects of application delivery
• Ensure application documentation is properly updated for each production release

Requirements : Education :

Key Domain / Technical Skills :

(Indicate up to 3 areas)

Tell employers what skills you have

UAT

Troubleshooting

Oral Communication Skills

Remediation

As400

Solutioning

Investigation

Agile Methodologies

Root Cause Analysis

SDLC

SQL

Good Communication Skills

Problem Management

Banking