Roles & Responsibilities
We are looking for an experienced ICT Operations & Support Engineer to support and maintain critical application systems, ensuring smooth operations and high system availability. Join our dynamic team and contribute to significant government projects !
- Opportunity to develop skills in software development, troubleshooting, and application support.
- Be part of a team ensuring mission-critical applications run smoothly.
- Competitive salary and benefits package. (Basic + Bonus)
Responsibilities :
Provide ICT support for daily operations, project implementation, and operational events.Troubleshoot and resolve first-level network and system issues promptly.Offer technical consultation to users and manage ICT requests effectively.Oversee ICT equipment lifecycle, including deployment, inventory management, audits, and disposal.Administer user accounts, subscriptions, and inventory management systems.Coordinate with vendors to ensure ICT services and requirements are delivered on time.Assist with budgeting, expenditure tracking, and billing verification for ICT services.Ensure compliance with SOPs and relevant government ICT policiesJob Requirements :
Diploma in Computer Science or a related field.Minimum 2 years of experience in ICT support, troubleshooting, and asset management.Prior experience supporting government-related projects.Strong verbal and written communication skills.Familiarity with firewall configurations, IP address whitelisting, and basic networking concepts (e.g. CCNA-level knowledge) would be an added advantage.Detail-oriented with a high level of accuracy in logging and managing customer interactions.Proactive in identifying and escalating recurring issues or potential problem trends.By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com / privacy-policy).
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Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781
Tell employers what skills you have
CRM
Troubleshooting
ICT
Application Support and Enhancement
Service Level
Logging
Inventory Management
IP
Application Support
Networking
Windows
Consulting
Case Management
Software Development
Firewalls