Head of Software Engineering

Get AI-powered advice on this job and more exclusive features.

We are now looking for a talented and experienced Head of Software Engineering to join us in this mission to lead and manage technical teams of software engineers, DevOps engineers, infra / integration engineers and UX designers to design world class Salesforce applications for Service Cloud and / or Public Sector Solutions.

As a Head of Software Engineering, you will oversee the development of innovative Salesforce solutions aligned with the product vision of CaseCentral, a case management platform at the Ministry of Social and Family Development (MSF). Your responsibilities include :

• Form part of the CaseCentral Product Office with the Product Director and Product Strategy Lead to manage the entire product development cycle, from conceptualisation, to getting buy-in with internal and external stakeholders, till delivering the product to end users.
• Lead the software engineering, DevOps, infra / integration technical functions in the product team and make technical decisions as well as advise the team on the software development approach to take, considering the trade-offs between the approaches and mitigating known drawbacks.
• Define engineering scope of work based on defined features and requirements and oversee the day-to-day development, working closely with Product Director, Product Strategy Team and agile development team on project schedule, issues and escalation
• Work with Product Director and Product Strategy Lead to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization to define software features and implement software releases that meet their business needs
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies
• Manage IT team’s resources and resource allocation, including securing approval; monitor and track project resource usage
• Integrate software engineering, DevOps, infra / integration guidelines and processes, considering industry best practices and tools, into software development activities
• Propose feasible ideas and solutions, or engage subject matter expert to provide aid and improve the quality of the product
• Coordinate with relevant teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT
• Review and ensure that all documentations are complete and of quality
• Maintain and continuously refine Product Backlog
• Guide the engineering team to configure and customise production quality code and to deliver solutions to the end users
• Partner with cross-functional teams such as product strategy, ops, policy etc. to develop, implement and continuously improve quality, reliability, security and maintainability of software releases within the Salesforce implementation
• Foster a culture of learning, experimentation and continuous improvement in the software engineering team
• Contribute to recruitment efforts as part of recruitment panel, particularly for Salesforce roles.
• Keep abreast of new AI and software engineering practices and technologies as well as proactively identify and initiate software engineering initiatives that leverage Salesforce capabilities to maximise impact on public good in the social services sector and continuously improve the software engineering’s team internal workflow and practices

Qualifications and Experience Required :

o Required :

Salesforce Advanced Administrator

o Preferred :

o Apex development

o Experience with 3rd party API integrations

o Experience with data migration through other CRM tools, e.g., data loader

o Administration setup (managing org, users, profiles, roles, security controls)

o Custom object and field design

o Workflow, approval processes, and validation rules

o Report and dashboard configuration

o Experience with OmniStudio and OmniScript

Preferred :

Required Personal Qualities :

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Contract

Job function

Job function

Information Technology and Engineering

Industries

Government Administration

Referrals increase your chances of interviewing at Ministry of Social and Family Development, Singapore (MSF) by 2x

Sign in to set job alerts for “Head of Software Engineering” roles.

Director, Platform & Application Engineering

Data Engineering Director, Asian Bank- based in Vietnam

Head (AI Software Engineering), AI Products

Director, Back-end Engineering — Coupang Play

Queenstown, Central Singapore Community Development Council, Singapore 3 days ago

Senior Assistant Director, Software Engineering

Head of Software Engineering, AI Products

Software Engineering Director, Platform & Application

Senior Director, Advanced Packaging Technology Development - Singapore

Engineering Director - Mobile [iOS / Android]

Head of Enterprise Architecture – Health Care

AVP / VP, Software Engineer (Front Office), Technology Group 16245

Deputy Director, AI Software Engineering, AI Products

Head of Solutions Engineering - Enterprise Payments, APAC

Engineering Director - Mobile (Performance Lab & CICD)

Deputy Director (AI Software Engineering) AI Products

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr