Senior Manager, Application Development (SIT-Connects)

Senior Manager, Application Development (SIT-Connects)

Join to apply for the Senior Manager, Application Development (SIT-Connects) role at Singapore Institute of Technology .

SIT has embarked on developing and implementing a new digital platform for learner management operations, integrated with customer relationship management to provide a seamless learning and student-life journey for our learners. The platform, built on Salesforce Education Cloud and known as SIT-Connects, is being developed to integrate PET and other CET learner management operations. This role is pivotal in optimizing SIT Salesforce platform to its full potential and enhancing SIT's digital capabilities. The ideal candidate will have a strong technical background, exceptional problem-solving skills, and a proven track record in application development.

Job Responsibilities :

• Document user stories and processes, analyze business requirements, design solutions, and collaborate with project teams to ensure successful Salesforce Education Cloud implementation.
• Translate business requirements into technical solutions following Salesforce best practices.
• Provide guidance and support throughout the implementation lifecycle.
• Conduct testing and troubleshooting to optimize Salesforce solutions, ensuring compliance with IT governance, security, and data protection standards.
• Enhance SIT-Connects on Salesforce through use stories, business process design, and requirements analysis.

Requirements :

Additional Information :

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