f&b supervisor - D12 Balestier, Serangoon, Toa Payoh, SG

Roles & Responsibilities

Responsible for the daily operations and team management of a restaurant or outlet.

Oversee front-of-house service quality and processes to ensure a quality dining experience for customers;

Arrange staff shifts efficiently, mentor and train new staff, and enhance overall service quality;

Assist the restaurant manager in executing sales plans and promoting beverages and food;

Handle customer feedback and complaints appropriately to maintain positive customer relationships;

Supervise restaurant cleanliness and sanitation to ensure compliance with food safety and company standards;

Assist in managing inventory and daily operational supplies to ensure smooth operations.

At least 3 years of experience in the restaurant industry, with supervisor or foreman experience preferred;

Familiarity with food service procedures and basic food safety knowledge;

Customer-centric, with excellent service awareness and problem-solving skills;

Ability to work shifts, nights, weekends, and public holidays;

Proactive and responsible, with the ability to perform efficiently in a fast-paced environment.

Tell employers what skills you have

Quality Control

Food Safety

Cooking

Interpersonal Skills

Food Quality

Inventory

Customer Relationships

Investigation

Sanitation

Compliance

Team Management

Cashiering

Articulate

Customer Service

Hospitality