Roles & Responsibilities
We are looking for an experienced and dedicated store supervisor to manage our retail store. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of retail staff.
Responsibilities :
- Overseeing salespeople, cashiers, shelf stockers, and other employees.
- Managing finances and preparing an annual budget.
- Keeping records of expenditure, sales figures, and employee performance.
- Evaluating the supply and availability of stocks, and profit-margins.
- Implementing measures to avoid stock damages, theft, and wastage.
- Monitoring shelves stocks and product displays, and the general appearance of the store.
- Investigating market trends and offering products that would appeal to customers.
- Addressing customers' requests, comments, and complaints.
- Motivating employees to achieve targets.
- Training new staff members and scheduling shifts.
Qualifications :
Demonstrable experience in a supervisory capacity at a retail store, or similar.Extensive experience with preparing budgets, and financial and expense reports.In-depth knowledge of product and consumer trends, and marketing strategies.Exceptional interpersonal skills in dealing with employees and customers.Tell employers what skills you have
Store Operations
Warehousing
Budgets
Microsoft Office
Microsoft Excel
Housekeeping
Interpersonal Skills
Inventory
Selling
Inventory Control
Inventory Management
Selling Skills
Cashiering
Supply Chain Management
Customer Service
Scheduling