Assistant Business Operations Manager - D03 Queenstown, Tiong Bahru, SG

Roles & Responsibilities

Job Description :

• Supporting the Manager and cross-functional teams, coordinating and planning clinic activities, utilisation of manpower and resources, to ensure cost efficiency, effective management and smooth daily operations of the clinic.
• Identify and ensure operational workflow aligns with service quality and clinical standards
• Assist in the Implementation of new services / work processes through planning and assessments of industry best practices.
• Develop and roll out training manuals and SOPs to ensure consistency in service delivery across all clinics
• Managing internal communications to ensure key stakeholder management for prompt reaction to operational needs
• Ensure compliance with approved policies and procedures with government regulations
• Involvement in the planning and approval of staff roster, work performance reviews and improvement plans, and cultivating developmental plans
• Perform regular audits onsite on a full spectrum of policies and procedures
• Ensure that current processes meet and comply with the business goals and objectives, accreditation and regulatory agency requirements
• Opportunity to collaborate with team members across other departments, focusing on manpower planning, training and development, digital and service transformation, policy and workflows, new clinics development, and emergency planning.
• Perform any other duties as assigned

Skills & Competencies :

Tell employers what skills you have

Sales Presentations

Internal Communications

Microsoft Excel

Manpower Planning

Trend

Change Management

Interpersonal Skills

Healthcare

Business Acumen

Sales Management

SWOT

MS Office

Audits

Sales Closure

Stakeholder Management

Service Delivery