Roles & Responsibilities
Position Purpose
- Carry out specific range of operation tasks within clearly defined SOP (standard operating procedures)
- Work independently and as a reliable team member, carrying out assigned task and know when to request for help or advice
Responsibilities
Restaurant OperationsExecute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOPSet up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machinesProvide service to customersExecute proper cash managementPreparation and serving of all drinks, beverages and dessert itemsRestaurant Management & Planning
Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessaryIdentify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanlinessQuality Assurance & Control
Comply with SOP and safety requirementsEnsure quality of food is up to the prescribed standardEnsure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant areaIdentify and report unsafe and / or non-compliant conditions and behaviors pertaining to personal and food safetyPeople Management
Perform as a reliable team member and communicate clearly and audiblyTell employers what skills you have
Food Safety
Quality Assurance
Food Quality
Food Retail
Restaurant Management
Food Pairing
Food Styling
Food hygiene
Cash Management
Food Service
People Management
Food Habits