THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE
CONTRACT ROLE.
The jobholder will
be part of a team that conceptualises, strategises and develops a
world-class NS-themed gallery (NSG) till its opening in 2028. The
NSG aims to be a world-class exhibition that impart audiences with
an understanding of Singapore's immutable vulnerabilities, the
importance and significance of NS, and why we ourselves must defend
Singapore.
Key project components include (a)
developing and planning public programming, education and events
around NSG; (b) strategising and leading business development and
partnership plans, and (c) cultivating and obtaining sponsorship
and raise funds to optimise resources.
The
jobholder will also contribute and be involved in these other
areas : (d) curating and executing a large platforms display at the
NS Square Atrium; (e) curating and executing NSG content, gallery
design and fabrication across 4000 square metres of exhibition
space; (f) directing branding and comms efforts; and (g)
conceptualising other museum-related planning and operations - e.g.
special exhibitions.
Specific to the jobholder,
he / she will work with the NSG development team to drive and ensure
project delivery in the following areas
(non-exhaustive) : (a) public
programming, education and events
around / for the NSG, for the purposes of place-making and
buzz-generation.
(b) volunteer
(c)
business development (including retail
strategies) and partnership to ensure
business
continuity .
(d)
fundraising and sponsorships efforts
to cultivate strong support for the NSG; and
(e)
internal and external-to-MINDEF / SAF stakeholder
engagement to gather feedback on the gallery. As
part of overall project management, the jobholder is expected to
manage the overall project timelines; work with the team to clear
project fora where required; and front frequent and timely reports
to senior management.
The following key
responsibilities will be distributed among the NSG development
team, with specific assignment determined as the project
develops : 1. Conduct Public
Programming, Education and Events for NSG
place-making.
Support
AD (NS Gallery) to develop a holistic and integrated public
programming strategy and plan to complement NSG exhibitions for all
year-round activations. This includes collaborating with curatorial
team to put together innovative programmes that meet the diverse
audiences' needs.
Work with stakeholders on
collaboration opportunities and programming efforts such as
learning journeys with schools and relevant educational
institutions.
Find suitable partners and
events for NSG and NS Square placemaking objectives.
Evaluate programme and outreach effectiveness, and manage
audiences' feedback, to inform future
offerings.
2. Plan
and operationalise Volunteering Efforts for the
NSG.
Support AD (NS
Gallery) to develop a stable of roles for volunteers to take up at
the museum; plan and operationalise the training and other
requirements that would be needed to ensure that volunteers are
ready and able to contribute to the NSG
Develop and implement volunteer policies, role
descriptions, training materials, and evaluation tools.
Recruit, screen, and onboard volunteers for various roles
across the NSG, including visitor tours, education, events / special
projects.
Plan and host volunteer appreciation
events and recognition programmes.
Coordinate
internally across departments to assess volunteer needs, ensure
effective placement and
supervision.
3.
Develop and operationalise the Business Development
plans, including the development of a physical and online gift
shop.
Support AD (NS
Gallery) to identify and form strategic partnerships and
collaborations to enhance NSG visibility and impact.
Implement strategies to diversify revenue streams and
business opportunities.
Monitor and analyse
performance metrics for business initiatives.
Support AD (NS Gallery) to develop retail and merchandise
strategy and plans that tie in with the overall branding and
objectives of the NSG and NS Square (e.g. prioritise / recognize
NSmen).
Develop and operationalise Viable
physical and online gift shop.
Procure vendor
to manage pop-ups, shop and souvenir production
Manage vendor to ensure suitable merchandise curation and
selection as well as production (where necessary), overseeing
revenue KPIs from the vendor to ensure commercial viability and
success.
4. Develop
the Fundraising and Sponsorship and plans for the
NSG.
Support AD (NS
Gallery) to identify, cultivate, and maintain relationships with
sponsors, donors, and foundations, which include planning and
organising engagement events / opportunities.
Develop compelling sponsorship proposals and customised
partnership packages.
Plan and execute donor
events and annual giving programmes.
Develop
and operationalise an attractive Membership programme for the NSG,
to encourage key behaviours & achieve key outcomes (e.g.
recognize NSmen; encourage repeat visitors; encourage
word-of-mouth; encourage donations etc).
Plan
and execute fundraising campaigns.
Ensure
compliance internally and externally (with funders'
requirements).
5. Work
closely with internal and external stakeholders from partners,
sponsors, donors, and fundraisers, to key defence stakeholders and
other target groups (including general public), and provide updates
to NS Gallery Task Force and Working
Groups
Liaise with
various agencies (e.g., Service Engagement Branches, MHA / Home Team,
MOE, PA, SDC, MCCY etc) for the deliverables.
Help out with the planning and implementation of the
roving exhibitions.
Assist in providing
regular updates, where relevant and required, to MINDEF / SAF
management and other inter-agency platforms; including raising
issues of concerns and recommending the course of
actions.
Draft the minutes for key NSG
fora.
Challenges : The
NSG is a large-scale government project, which aims to showcase the
nation's NS and defence story and is situated in the Downtown Core
area of Marina Bay. A key challenge is to ensure the programming
and offerings are of quality that live up to Singapore's reputation
and be able to attract repeat visitors.
The NSG
is a high-profile project which involves many agencies. Another key
challenge would be to balance the needs and requirements of
different stakeholders. He / she needs to ensure that the project
remains on schedule and within budget, and the gallery meets its
overall intent and objective.
Job
Requirements :
Educational Requirements : A good honours or postgraduate
degree in Arts or Social Sciences, with a keen interest in
Singapore's social and military history.
The
jobholder should preferably have 7 years of relevant work
experience in programming, business development and fundraising,
sponsorship and / or related fields.
The
jobholder should have a strong command of both spoken and written
English. The jobholder should also preferably be proficient in one
other vernacular language.
The jobholder
should have excellent communication, organisational and project
management skills. Prior experience in project management in
related areas is also an advantage.
The
jobholder should be mature and possess excellent interpersonal
skills, patience and a pleasant disposition.
The jobholder should be meticulous and
detail-oriented.
The jobholder should take a
problem solving perspective on issues, and help the team move
towards viable solutions in a timely manner.
The jobholder should be comfortable with multi-tasking
and tracking and driving multiple workstreams
concurrently.
The jobholder should take the
initiative in leading the team and be able to work collaboratively
with different partners.
Assistant Manager • Singapore