dal.komm COFFEE - Full Time F&B Supervisor, Barista andService Crew

JOB SUMMARY

The food and beverage crew is responsible for

serving all products with friendly, individualized attention

towards each customer. He / she is also responsible for educating

customers about our premium coffees and beverages. The F&B crew

fulfills any other duties the café manager assigns and represents

dal.komm COFFEE in a professional manner.

RESPONSIBILITIES

Greets all customers with fast, friendly, personalized

service and develops a rapport with customers by learning their

names, favorite drinks and food items.

Sells

and serves drink and food items to customers.

Educates customers by presenting and explaining the

coffee drink menu

Answers customer questions

regarding coffee, drinks preparation, and product

freshness.

Competently prepares and sells

coffee drinks by following prescribed recipes and preparation

techniques for espresso-based drinks;

Generates revenues by attracting new customers through

defining new and expanded services and products;

Maintains inventories by replenishing coffee bean supply,

maintaining supplies, pastries, and cookies, specialty drinks for

coffee bar;

Perform data entry of stock

inventories in a timely manner;

Keeps

equipment operating by following operating instructions,

troubleshooting breakdowns, maintaining supplies, performing

preventive maintenance, calling for repairs;

Maintains safe and healthy work environment by following

organisation standards and sanitation regulations;

Updates job knowledge by participating in educational

opportunities such as through participating in retail trade and

food service publications;

Provide training to

staff in accordance to company training guide and

manuals

Enhances brand reputation by accepting

ownership for accomplishing new and different requests such as

exploring opportunities to add value to job

accomplishments;

Report to Operation Manager

on any operational inconsistencies;

Manage the

social marketing aspects to promote Dal.Komm branding;

Perform other ad hoc duties as

assigned.

REQUIREMENT

• Possessed basic hygiene course certification.

Excellent communication and interpersonal

skills.

Customer service focused and

solution-oriented.

Maintain positive company

morale and professional attitude.

Punctual and

responsible.

Desire to constantly learn and

grow professionally.

Must be able to work

overtime, as needed.

Must be able to work on

weekends and Public Holidays.

Must be able to

travel to work overseas if required.

Must

maintain personal hygiene at all

times.