Sales Manager

Roles & Responsibilities

Primary Responsibilities – Work location : Jalan Buroh

Customer management

• Maintain highly professional business relationships with our customers and their stakeholders both directly and via the sales team.
• Develop meaningful joint business opportunities together with our customers by understanding their menu and market positioning and providing ingredient solutions that are the best fit for purpose product for their needs.
• Own the accurate and complete system pricing across customer sector ensuring pricing is up to date and as agreed with the customer. Identify and address any low margin or negative margin pricing issues immediately. Respond to pricing queries from internal teams or the customer promptly and with complete information.
• Leverage every opportunity to provide customers additional value from the program of activity Bidfood provides including product launch, masterclass and skills development, and events.
• Make excellent use of the Business Development team to provide expert category advice and support relevant to the customer channel.
• Ensure all invoice queries have been responded to in a timely manner and that the customer account is maintained within payment terms. Where invoices are unpaid, follow-up with the appropriate customer representatives to have overdue invoices receive necessary attention. Escalate within the customer where required to prevent any supply disruptions being necessary due to the non-payment of the customers account to Bidfood.
• Work closely with the sales team to reduce customer payment terms over time reflecting that short payment terms, assist the customer to manage their financial position and reduce potential for cashflow issues and non-payment of account resulting in cessation of supply.
• Represent Bidfood in customer and industry events as appropriate.

Key Accounts

Sales targets

New Business development

Inventory Management

Company leadership

These positions will at times require working outside of normal business hours (evening, weekends and holidays) in order to successfully meet customers' needs.

Tell employers what skills you have

Product Knowledge

Sales

Leadership

Inventory

Customer Engagement

Customer Care

Channel

Procurement

Inventory Management

Market Intelligence

New Business Development

Customer Management

Business Development

Pricing

Product Launch