Roles & Responsibilities
Customer Service / Administrative Assistant | $2,200 - S2,500 + Monthly Comms + PB
- 5.5 Day Work Week | Monday - Friday 9am - 6pm , Sat 9am - 1pm
Key Responsibilities :
Serve as the first point of contact for customers greeting walk-ins’ customers, answering phone calls, and responding to emails professionally and promptly.Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.Maintain up to date knowledge of all products and services to provide accurate information to customers.Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.Create invoices and prepare transfer orders accurately and timely.Maintain a clean, organized, and welcoming front desk / reception area.Maintain basic housekeeping of the showroom to ensure a clean and inviting environment for customers.Perform light administrative duties such as data entry, document filing, updating internal spreadsheets, and inventory.Maintain a positive and professional attitude to enhance the overall customer experience.Track and report common customer issues or feedback to management for continuous improvement.Requirements :
At least 1 year of experience in a customer service or front desk roleTell employers what skills you have
Customer Service Oriented
Visual Merchandising
Customer Experience
Housekeeping
Interpersonal Skills
Inventory
Arranging
Unloading
Merchandising
Data Entry
Spreadsheets
S2
Cashiering
Customer Satisfaction
Team Player
Customer Service