Boutique Manager (Based in KL) - International Premium Fashion Brand - D09 Cairnhill, Orchard, River Valley, SG

Roles & Responsibilities

An established international luxury brand is seeking a Boutique Manager to lead its boutique operations in Kuala Lumpur. This role is responsible for driving sales performance, delivering exceptional customer service, and ensuring the highest standards of store operations and team leadership. The ideal candidate will have strong commercial acumen, a passion for retail excellence, and proven leadership experience in managing a high-performing sales team.

Key Responsibilities :

• Drive boutique performance by achieving monthly and annual sales targets.
• Manage inventory proactively to optimise sales and maintain healthy stock levels.
• Identify opportunities to improve sales performance and minimise losses.
• Build and develop client relationships, ensuring consistent service excellence and customer loyalty.
• Lead, motivate, and coach the team to achieve KPIs and deliver exceptional results.
• Oversee recruitment, training, performance management, and staff development.
• Ensure compliance with brand guidelines for visual merchandising and store presentation.
• Uphold boutique operational standards including maintenance, housekeeping, and store condition.
• Communicate effectively with HQ, providing business updates and aligning with company objectives.

Key Requirements :

Interested applicant, kindly submit full-detailed resume to admin@clarist.com.sg

We thank all applicants for writing in. Only shortlisted candidates will be notified.

Tell employers what skills you have

Store Operations

Management Skills

Visual Merchandising

Housekeeping

Interpersonal Skills

Customer Loyalty

Inventory

Exceptional Customer Service

Team Leadership

Attention to Detail

Customer Satisfaction

Customer Service

Service Excellence

Staff Development

Performance Management

People Management

Clienteling