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Operation Executive

Operation Executive

ECMS EXPRESS (S) PTE. LTD.Singapore
30+ days ago
Job description

Job Description :

  • Organizes, splits and plans day-to-day work

of Export Operations Specialists

  • Supervises
  • Transactional Operations in the forwarding area (capacity booking,

    pickup

    arrangement, planning and follow-up of shipment in

    the forwarding area and during the transport process)

    Arranges pickup, finalizes booking and performs booking

    optimization.

  • Implement SOPs for handling small parcel
  • R1 and cargo R2

  • Ensures handling of required Export
  • documents according to regulations and internal

    procedures

  • Follows-up shipment status in the Export area
  • and during transport; identifies incidents and ensures resolution

    of incidents.

  • Supports Customer Service in the incident
  • and exception management resolution.

  • Creates, builds and
  • maintains excellent relationships with key suppliers.

    Continuously monitors supplier performance and develops improvement

    plan when required.

  • Identified training needs and
  • opportunities to develop a highly skilled functional

    department.

  • Creates, builds and maintains relationships
  • with other internal functions and acts as subject matter expert for

    ad hoc operational questions with regards to accounts which are

    being serviced

  • Ensures that proper implementation of
  • customers' requirements have been conducted before sales is

    starting regular business service.

  • Filing and document
  • according to governance regulation.

  • Conduct
  • bi-weekly housekeeping for

    warehouse.

    Job

    Requirements :

  • Minimum O-Level
  • qualification; Diploma in Logistics, Supply Chain Management, or a

    related field is preferred.

  • Forklift
  • certification is an advantage.

  • Strong
  • communication skills to effectively interact with both internal and

    external stakeholders.

  • Ability to work under
  • pressure in a fast-paced environment.

    Proficient in Microsoft Office applications, including Excel, Word,

    and PowerPoint.

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