operation executive

Roles & Responsibilities

• Oversee operations of canteens across different canteen sites.
• Lead, train, motivate, and develop front-line managers and staff to deliver exceptional hospitality and service standards
• Monitor financial performance, including budgeting, forecasting, and cost controls, and provide timely reports to management and stakeholders
• Conduct staff performance reviews, coaching, and disciplinary actions in a professional and timely manner
• Collaborate with cross-functional teams (culinary & marketing) to promote client expectations and enhance the partner experience
• Drive continuous improvements in customer experience, operational excellence, and service delivery through innovation and collaboration
• Manpower planning to manage deployment of staff across multiple schools.
• Analyze sales data and monitor market trends, competitor activities, and identify opportunities for growth.

Tell employers what skills you have

Coaching

Forecasting

Microsoft Office

Microsoft Excel

Manpower Planning

Operational Excellence

Customer Experience

Inventory

Budgeting

Team Player

Customer Service

Shipping

Able To Work Independently

Service Delivery

Hospitality