CUSTOMER SERVICE MANAGER - D27 Yishun, Sembawang, SG

Roles & Responsibilities

• Conduct technical reviews to ensure compliance with project requirements.
• Coordinate activities with subcontractors in accordance of project schedules and contract requirements.
• Manage budget and expenditure of the project to ensure adherence to budgetary guidelines.
• Manage resources required on site.
• Manage workplace safety in accordance to safety and health regulations.
• Monitor quality of construction to ensure compliance with building control regulations.
• Monitor the progress of construction to ensure it adheres to the project timeline.
• Negotiate with relevant parties to ensure projects are completed on time and within budget.
• Plan work schedules to ensure project plans are carried out as planned.
• Prepare reports to track the progress and cost of the project.
• Prepare tenders and contract bids.
• Supervise site labour force to ensure project operations comply with standards and regulations.
• Ensure all changes in Department / Section communicated properly to the team

Tell employers what skills you have

Leadership

Microsoft Office

Microsoft Excel

Construction

Customer Experience

Customer Support

Customer Loyalty

Workplace Safety

Administration

Project Timeline

Compliance

Customer Satisfaction

Statistics

Customer Service

Customer Services

Customer Service Experience