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CUSTOMER SERVICE MANAGER
HA HA BIN SERVICE PTE. LTD.Islandwide, SG6 days ago
Job descriptionChemicals background is preferred Excellent communication and interpersonal skills with experience dealing with both internal and external customers Ability to work collaboratively within a team environment Effective complaint management skills Knowledge of Incoterms Knowledge of SAP, PDF edit, MS Excel, Word, Pivot / Vlookup Positive attitude with good time management
Roles & Responsibilities
Roles & Responsibilities
- Supporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement)
- Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests
- Follow on orders and ensure sufficient inventory for customers Inventory management (and disposal of inventory , if required)
- Participation of survey requested by the Department of Statistics
- Provide weekly Sales and inventory reports
- Arrangement for blending and drumming activities
- Update landed costs for all the deliveries / shipments
Requirements
Tell employers what skills you have
Management Skills
customer calls
Microsoft Office
Customer Support
Interpersonal Skills
Customer Loyalty
Inventory
Customer Care
Administration
Inventory Management
SAP
Time Management
Food & Beverage
Excel
Customer Satisfaction
Statistics
Customer Service
Vlookup
Customer Service Experience
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Customer Service Manager • Islandwide, SG
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