F&B Operations Manager Job Profile
As a F&B Operations Manager, you will be responsible for overseeing daily outlet operations and ensuring adherence to standard operating procedures (SOPs) and fair employment practices.
- You will plan and manage rosters effectively across multiple outlets, taking into account labor laws and regulations.
- A key aspect of this role is leading and motivating teams, promoting discipline, fairness, and teamwork.
- Another critical responsibility is ensuring compliance with food safety, hygiene, manpower, and employment regulations.
This position requires strong leadership skills, budgeting expertise, analytical abilities, interpersonal skills, inventory management capabilities, and administration acumen.
Required Skills and Qualifications
Budgeting : Ability to create and manage budgets effectivelyLeadership : Proven track record of leading high-performing teamsMicrosoft Office : Proficient in Microsoft Office applications, including Excel, Word, and PowerPointFood Safety : Knowledge of food safety regulations and best practicesAnalytical Skills : Strong analytical and problem-solving abilitiesInterpersonal Skills : Excellent communication and interpersonal skillsInventory Management : Experience with inventory management systems and processesAdministration : Strong administrative skills, including data entry and record-keepingStrategy : Ability to develop and implement effective business strategiesCompliance : Knowledge of employment regulations and compliance requirementsProject Management : Experience with project management methodologies and toolsCommunication Skills : Strong written and verbal communication skillsCustomer Satisfaction : Commitment to delivering excellent customer serviceTeamwork : Ability to work collaboratively as part of a teamCustomer Service : Excellent customer service skills, including conflict resolution