Customer Service Officer (Service Center)

Roles & Responsibilities

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine. Join us, and let’s chase the incredible together!

The Responsibilities :

• Serve as the first point of contact for walk-in customers at the service center
• Handle customer requests related to RMA , including device receiving, collection, and basic status updates.
• Assist in credit note application and submission processes for customers.
• Ensure accurate documentation and data entry of customer and product details.
• Liaise with internal teams (technical / service / finance) to support smooth customer transactions.
• Perform other ad-hoc administrative or support tasks as assigned.

Requirements :

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Interpersonal Skills

Inventory

Customer Care

Administration

Good Communication Skills

Communication Skills

Excel

Customer Satisfaction

Team Player

Microsoft Word

Customer Service

Shipping

Customer Service Experience