Guest Relations Executive

Roles & Responsibilities

Job description

We are looking for a outgoing and dynamic individual to join us as a Guest Relations Executive!

Responsibilities :

• Work closely with the managers in front desk operations management
• Answer calls, note down booking reservations and update accordingly
• Coordinate private events for large group reservations
• Ensure prompt and polite service in greeting guests entering and leaving the restaurant
• Maintain all guest folios in the manner instructed and type out necessary guests' likes and dislikes to the appropriate fields on the profile
• Perform appropriate cashier activities as and when required

Requirements :

What We Provide :

Tell employers what skills you have

Front Office

Written English

Restaurants

Interpersonal Skills

Operations Management

Guest Relations

Good Communication Skills

Pressure

Customer Service

Decision Making

Back Office

Hospitality