Senior / Guest Service Executive

Job

Expectations

Collaborate closely with the Assistant Manager to ensure

courteous services are provided to all hotel guests in a timely

manner. Responsively and tactfully address guest complaints,

requests, and enquiries.

Understanding the

guests' preferences to ensure that services offered meet their

needs.

Stay well-informed about the hotel

facilities and functions as well as be updated on all

tourist-related information.

Ensure a

professional and courteous working relationship and maintain an

effective flow of communication with all hotel

personnel.

Approach any additional tasks

assigned by superiors diligently and

professionally.

Requirements

• O Levels or equivalent.

Able to work

rotating shifts, weekends and Public Holidays.

Positive attitude with an outgoing personality and good

communications skills.

Those without

experience are welcome to

apply.

Employees will

get to enjoy benefits such as Medical, Flexi, Birthday Leave &

Vouchers, Annual Health Screening, and Insurance

Coverage.