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Sales Administrator - ACEZ INSTRUMENTS PTE. LTD.
ACEZ INSTRUMENTS PTE. LTD.D22 Jurong, Jurong Island, Tuas, SG5 days ago
Job descriptionAdministrative Support : Provide essential administrative assistance to the Customer Solutions & Engineering Department, ensuring smooth operations to gain and retain customers. Customer Interaction : Answer incoming calls, promptly directing customers to the respective Customer Solutions Administrator (CSA) in charge. Order & Quotation Management : Process all quotations and orders on time and ensure customers are informed of their delivery date for indent items. Document Control : Ensure all documents are processed accurately and on time, adhering to ISO9001 : 2015 procedures and maintaining high standards in documentation. ERP System Management : Use the ERP system to create quotes, process orders, generate reports, and collaborate with relevant departments to complete the processes efficiently. Cross-Department Collaboration : Liaise with other departments to ensure the smooth processing of orders, delivery schedules, and customer requests. Account Management : Manage contract billings, renewal notices, and follow up on account receivables. Sales Reporting : Prepare and submit sales reports for monthly sales meetings and support the team with key metrics and data. Process Improvement : Lead the admin desk team, ensuring standardized processing of quotes and orders, and identifying areas for improvement. Ageing Reviews & Credit Management : Partner with the Finance Department for ageing reviews, and manage the order hold / release rules tied to credit terms. Ad-hoc Duties : Assist with other work-related duties as assigned by the immediate superior. Secondary school certificate or above. Strong interpersonal and communication skills with a customer-centric mindset. Self-motivated, organized, and able to work independently and as part of a team. Detail-oriented with a high degree of accuracy in document processing
Roles & Responsibilities
Benefits :
- Annual Wage Supplement (AWS)
- Performance Bonus & Variable Bonus
- Company Trip
- Medical Benefits
- Training and development opportunities.
Key Responsibilities :
Requirements :
Tell employers what skills you have
Account Management
Sales
Microsoft Office
Microsoft Excel
Process Improvement
Customer Interaction
ERP
Credit Management
Administration
Communication Skills
Administrative Support
Customer Service
Directing
Able To Work Independently
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Sales Administrator • D22 Jurong, Jurong Island, Tuas, SG
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