General Manager

The Saturday Movement (TSM) is a ground-up charity that supports low-income elderly and families in Singapore through simple but powerful acts of care — providing meals, groceries, and a listening ear every Saturday at Lengkok Bahru. Founded on unconditional love and community spirit, TSM has grown into a close-knit network of volunteers, partners, and beneficiaries who believe nobody should be left behind.

We are seeking a capable and compassionate General Manager to oversee our daily operations, programmes, fundraising, and community engagement. This is a hands-on leadership role for someone who is both deeply operational and emotionally attuned — someone who can run a tight ship while building a warm, dignified, and human-centered experience for every beneficiary, volunteer, and community partner.

Key Responsibilities

• Ground-Level Operations & Volunteer Leadership
• Oversee weekly Saturday operations including catering logistics, food distribution, onsite flow, volunteer roles, and beneficiary engagement.
• Maintain a calm, welcoming environment for beneficiaries — ensuring they feel respected, heard, and valued.
• Train and guide volunteers to embody TSMs values of dignity, warmth, and community care.
• Manage and support home visit teams with sensitivity and coordination.
• Organisational Management
• Oversee day-to-day administration, including HR, volunteer coordination and vendor / partner liaison.
• Maintain accurate records, SOPs, and regulatory reporting with support from the Board and Treasurer.
• Strengthen internal systems and use digital tools (Google Workspace, Excel, AI-based automation) to improve efficiency.
• Programme Oversight & Community Engagement
• Supervise the part-time Programme Officer and support staff in executing weekly meal distributions, weekly exercise sessions, other beneficiary engagement activities and ad-hoc events
• Continuously improve programme design and delivery with beneficiary feedback and field insight.
• Build strong community relationships with elders, families, and grassroots networks.
• Fundraising & Financial Sustainability
• Lead and execute fundraising initiatives including the annual charity gala, donor outreach, and grant applications.
• Cultivate donor trust by demonstrating both heart-led impact and financial accountability.
• Work with the Treasurer on budgets, expenditure tracking, and financial stewardship of donor funds.
• External Relations & Partnerships
• Represent TSM to external stakeholders, media, and potential and existing partner organisations.
• Build collaborations with corporates, government agencies, and NGOs
• Support and strengthen community visibility through outreach, publicity, and impact storytelling (social media, newsletters, events) via partners or future staff.
• Grants & Reporting
• Identify and apply for relevant grants and awards to support TSM’s operations.
• Gather necessary information and coordinate with Board members on submissions such as IPC applications and milestone reports.
• Ensure deliverables are tracked and reported professionally.

Requirements

Personality Fit

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