CUSTOMER SERVICE OFFICER - Islandwide, SG

Roles & Responsibilities

Responsibilities :

• To achieve SPC part sales goals in order to fulfil business needs and support company growth.
• Familiar with the roles and responsibilities of customer service coordinator roles for order desk.
• Enhancement of spare parts from quotation to ordering and shipment in terms of price, response and lead time.
• Assist in spare parts pricing management and to provide weekly / monthly quotation, purchasing, sales and shipment report.
• Perform accurate update of parts in / out of system and to ensure safety stock availability.
• Filing and documentation of all spare parts sales related in terms of ISO management.
• Co-ordinating with Finance in terms of payment, shipment and PGI related.
• Share knowledge with relevant people to help create a knowledge bank and learning organization.
• Mentoring and guide junior service coordinators.

Requirements :

Tell employers what skills you have

Mentoring

Technical Drawing

Microsoft Office

ISO

Purchasing

Agile

Food Retail

Data Entry

SAP

SPC

Food hygiene

Food & Beverage

Communication Skills

Customer Service

Pricing

Able To Work Independently

Customer Service Experience